Make sure your password doesn't have any special characters.Your network password can often be found on the bottom or side of your router. Passwords are case sensitive and do not include spaces. Make sure you're entering the correct password.If you have issues connecting to your home wifi, try the steps below. Issues connecting to your home wifi network ![]() Once you've completed setup, you'll be able to see your battery charge percentage in the Ring app. Your battery could take up to 5 to 10 hours to fully charge, depending on whether the USB cable is plugged into a USB port or a wall outlet. You should fully charge it prior to setup. If you're setting up a new battery-powered Ring device, your battery will be only partially charged out of the box due to safety restrictions on shipping lithium ion batteries. Remember to fully charge your Ring device's battery! Keep in mind you'll need to be logged in with your username and password to become the owner of the new Ring device. If issues persist, try using a different mobile device (such as a tablet or another mobile phone) to log into the Ring app and set up from there. If you're using an Android device and can't connect to the Ring network, you may need to adjust the Smart Network Switch. You should be prompted to connect to the Ring temporary network. ![]() Below that list, tap Ask to Join Networks, then tap Ask.
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